Schenker Europe GmbH, Edmund-Rumpler-Straße 3, 60549 Frankfurt is the party responsible for collecting and processing your data. The appointed data protection officer is Mr. Maik Goehrke. If you have any question, suggestions and/or criticism in relation to data protection, please contact:

Schenker AG

Maik Goehrke

Kruppstraße 4

45128 Essen

dataprotection@dbschenker.com

All data collection and processing is performed for specific purposes. These may result from technical necessities, contractual requirements, or explicit customer requests. For technical reasons, certain data might be collected and stored during a visit to dbschenker.com. As for example the date and duration of the visit, the web pages used, the identification data of the browser and operating system type used, and the website from which you visit us.

If you register for one of our newsletters, we collect and process the data you provide, such as: E-Mail address. In this case, we may use your e-mail address for promotional purposes.

For the newsletter registration we are using the double-opt in procedure. This means that after the registration you receive an E-Mail from us, in which we ask you to confirm that you wish to receive the newsletter. If you sign up for our newsletter we save the IP address of the computer system assigned to you by your Internet service provider (ISP) and the date and time of registration and confirmation. We save this data to track (potential) abuse of the email address of a data subject, for our own legal protection.

If you registered for one of our newsletters, we may collect information on whether and when you opened the newsletter. For this, newsletters may contain a tracking pixel that is embedded in each E-Mail sent in HTML format.

You can withdraw your consent and deregister from the newsletter any time by clicking the deregister link at the end of your newsletter.

This will not affect the lawfulness of the processing based on your consent before the withdrawal. A deregistration will be interpreted as withdrawal. If you object to the promotional use of your data, your data will only be used anonymized, for statistical analysis purposes.

The legal basis for collecting and processing your data by newsletters is your separate consent, Art. 6(1)(a) GDPR.

To continuously improve our offerings, we save and analyze usage data from the online area on a pseudonymized basis. The legal basis for this is Article 6(1)(f) GDPR.

To the extent that we request consent to process your personal data, it serves as the legal basis according to Article 6(1)(a) GDPR.

For processing of personal data required to fulfill a contract with you, the contract is the legal basis according to Article 6(1)(b) GDPR. Article 6(1)(b) GDPR also applies to processing operations that are required to execute preliminary measures, for example, if you ask about our products or services.

If our company is subject to legal demands that require us to process personal data, for example, to fulfill tax responsibilities, then processing is based on Article 6(1)(c) GDPR.

If you click on a link to an external page, you will move outside the pages of pulse.dbschenker.com. Schenker Europe GmbH is therefore not responsible for the content, services or products offered on the linked website and also for the privacy and technical safety on the linked website.

Your data will be deleted as soon as they are no longer required for the purpose for which they were collected (e.g. within the framework of a contractual relationship). Your data must also be deleted if it is not permissible to store them (particularly if the data are inaccurate and correction is not possible). Where legal or practical obstacles prevent deletion, the data are blocked (e.g. special archiving obligations)

The transmission of data and emails via the internet is generally unencrypted, and is therefore unprotected against third-party access. When you contact us by email, the confidentiality of the information provided cannot be guaranteed during the transmission; we therefore recommend that confidential information should be sent exclusively by letter.

You can request information about what data is stored about you.

You may request rectification, deletion and limitation of the processing (blocking) of your personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship.

You have the right to appeal to a supervisory authority.

You have the right to transfer the data that you have provided us on the basis of a consent or a contract (data portability).

If you have given us consent for data processing, you can revoke it at any time in the same way that you have granted it. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation.

To exercise your rights, send an email to: dataprotection@dbschenker.com

For the execution of the contract, the activation of instructions-dependent processors is usually a must, such as data center operators, printing or shipping service providers or other parties involved in the performance of the contract.

External service providers, who process data for us, are carefully selected by us and are strictly contractually obligated. The service providers work according to our instructions, which is ensured by strict contractual regulations, by technical and organisational measures and by supplementary controls

Furthermore, your data will only be transmitted if you have given us your express consent or because of a legal regulation.

Transmission to third countries outside the EU/EEA or to an international organisation shall not take place unless there are adequate guarantees. These include the EU standard contractual clauses and an adequacy decision of the European Commission

We use cookies on our website. Cookies are small text files in which personal data may be saved. Cookies help to use this website more easily. Cookies help to ensure the safety and functionality of our website.

We differentiate between cookies that are strictly necessary for the technical functions of this website and those that are not necessary. The use of this website is generally possible with strictly necessary cookies, only.

You can choose which types of cookies shall be allowed. Therefore, we want to give you the opportunity to make an informed decision for or against the use of cookies that are not strictly necessary for the technical functioning of the website. The use of this website in its entirety will not be affected by this.

We therefore inform you here about the type and scope of the intended use of cookies on our web pages.

In general, you can prevent tracking by cookies by changing your browser settings or prevent third-party cookies from being saved. We also recommend regularly checking and deleting the cookies that are saved, where they are not specifically desired.

Cookie categories

Required cookies

These cookies are necessary for the operation of this website and cannot be denied, because otherwise this website would not work properly. These cookies include security and session cookies and are active from the start of your visit to our website until the end of the respective browser session. Session cookies are automatically invalid and deleted as soon as you close your internet browser.

Strictly necessary cookies enable to move around the website and use its features, such as setting your privacy preferences, logging in or filling in forms. Without these cookies, services requested through usage of our website cannot be properly provided. For example, session cookies are used to identify you when visiting the website for the duration of the active session. In addition, these cookies serve for data security, and prevent data and content from being manipulated, accessed, and transmitted to other systems by third parties.

The legal basis for using strictly necessary cookies is Art.6(1)(b) GDPR.